Paul Maplesden 7/10/22 Paul Maplesden 7/10/22

Delighting Customers During Peak Season—Linked White Paper

A white paper for GEODIS about delighting clients and their end customers during a logistics peak season.

Paul Maplesden 7/9/22 Paul Maplesden 7/9/22

Building a Small Business Website—Collected Writing Samples

Six articles for ITProPortal about how to think about, understand, and build a strong small business website.

Paul Maplesden 7/5/22 Paul Maplesden 7/5/22

An article for Incfile about how small businesses can enhance the customer experience.

Paul Maplesden 7/4/22 Paul Maplesden 7/4/22

An article for Fiverr to help businesses understand why they might want to create a chatbot.

Paul Maplesden 7/2/22 Paul Maplesden 7/2/22

Six articles for SaneBox about how to manage email more effectively and become a better communicator.

Paul Maplesden 7/2/22 Paul Maplesden 7/2/22

An ebook for SF AppWorks to help project managers write an effective request for proposal document.

Paul Maplesden 7/1/22 Paul Maplesden 7/1/22

Five articles for TechRadar Pro about customer relationship management, how it works, and how to implement it.

Paul Maplesden 7/1/22 Paul Maplesden 7/1/22

Four articles for TechSee about how to support customers through hardware and software tools and solutions.